First National Bank of Barnesville

INSTRUCTIONS FOR FIRST TIME USERS

The First National Bank of Barnesville allows first time Internet Banking customers to login, for the first time, without using a password. The login process employs the use of e-mail and/or voice delivery of a temporary access code to authenticate a user before granting access to their account(s).

NOTE: An Internet Banking Enrollment Form must be completed, signed, and returned to the bank BEFORE any account access is granted. The Internet Banking Enrollment Form may be obtained from our main office in Barnesville or our branch location in Zebulon.

Secure Access Code Delivery

Via Telephone:
Secure Access Codes are never left on voice mail.
Secure Access Code length is determined by the financial institution.
Secure Access Codes are only used in combination with the requesting customer’s User ID and Password.
Unused Secure Access Codes expire after a designated number of minutes (default is 20 min).
Used Secure Access Codes immediately expire and cannot be reused.
If the user believes the Secure Access Code request is fraudulent, they are presented with the option to immediately disable their online and/or voice account access.
Via E-mail delivery:
"From" address is set by the financial institution to restrict replies or forwarding.
Secure Access Code length is determined by the financial institution.
Secure Access Codes are only used in combination with the requesting customer’s User ID and Password.
Unused Secure Access Codes expire after a designated number of minutes (default is 20 min).
Used Secure Access Codes immediately expire and cannot be reused.

Step 1: Key in your Login Id and check the First Time User box, then click GO

Step 2: A listing appears with your partial or masked contact information – Choose the delivery method for your secure access code (phone or email) – then click Continue

CAUTION: If the secure contact information displayed has changed or is otherwise incorrect DO NOT continue with the login process. Please contact the bank at 770-358-1100 and we will assist you with the login process.

Step 3: The Internet Banking server initiates the outbound call to your phone or an outbound e-mail to your e-mail address (the phone number or e-mail address must reside in the banks system as your Secure Access Delivery method)

Step 4: Upon answering the phone or viewing the e-mail, you will hear/see a generic message from the bank indicating you have requested a temporary access code (the message does not indicate that the call/e-mail is for Online banking, Voice, ATM etc. - you should be expecting the call/e-mail)

NOTE: The voice/email notification, in most cases, takes approximately 1 to 2 minutes to arrive. If, after 15 minutes you still have not received your Secure Access Code, please contact the bank at 770-358-1100 and we will assist you with the login process.

Step 5: Key in the Secure Access Code received by phone/e-mail - The Secure Access Code is valid for 15 minutes - Click Continue

Step 6: Click I Accept on the Accepting Terms and Conditions of electronic banking page.

Step 7: Update your information listed in the Online Profile and click on Create Profile - A window appears: "Are you sure you want to submit these user preference changes?" Click OK

Step 8: Key in your New Password (Password requirements are outlined on the right side of this screen)

Step 9: Key in Confirmed Password

Step 10: Click on Submit Password Change

CONGRATULATIONS – You have successfully logged in.

NOTE: The next time you log in you will be asked to complete the steps necessary for MultiFactor Authentication. Instructions for MultiFactor Authentication can be found here.

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